The hotel is located on national route number 6, near the Royal Palace and next to the stone bridge over the Siem Reap River. Free wireless Internet access and free transfers to the airport and bus station are also provided. Guests are welcomed in the lobby at the 24-hour reception which offers a 24-hour check-out service and a hotel safe. Currency exchange facilities are also offered and guests can relax in the TV lounge. Conference facilities are available for those looking to hold an event at the hotel. A tour desk helps guests with trip planning. The rooms are equipped with individually regulated air conditioning, a fridge and satellite/cable TV. Pure drinking water, tea and coffee making facilities, and a wardrobe with clothes hangers also feature. The en suite bathroom includes a bathtub and shower with hot water. A double bed comes as standard, as do a telephone and safe.
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